Frequently Asked Questions about the Registration Process
Supplemental Troubleshooting Guide: http://bit.ly/KHSAthleticsRegsHelp
If you are still having trouble registering your student-athlete(s) please read the following document that has step by step instructions on how to create an athletics account and register your student-athlete. How to Create and Account and Register: Step by Step.
There are a few reasons this could be the case:
If you see the screen below when you go to kalaniathletics.com→Athletics Account→Athletics Account-Login, it means you (or whoever last logged in on the computer) did not log out.
From here, you have a few options:
I tried to follow the instructions to create an account but when I click on "New User- Create Account", the following screen pops up. What do I do?
If you are seeing this page, it means either you (or someone else) is already logged in. Click on "Manage Account".
You will be redirected to the account's homepage. If this is NOT your account, click on logout at the bottom of the screen.
If this is your account, its means your previous attempts to create an account was successful and you may register your student-athlete(s) for their activities here by clicking the "Register" button.
If you logged in to your account but you don't see the blue Register button, it could mean you are not on the Registration History page. If this is the case, look at the tab highlighted and make sure "Registration History" is highlighted blue. If you see any other tab highlighted, click on the "Registration History" tab.
If you are trying to log in but says the username/password is not activated, you must log on to your email that is associated with the account and activate your account.
How do I return to my Family Athletics Account after I register my student-athlete?
To return to your Family Athletics Account after you register your student-athlete, click on the "Manage Account" link at the bottom of the AR Checkout Page. This page will appear once you have submitted your registration form. If you do not reach this page (pictured below), the registration form may not have been submitted.